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FAQ > Product Division FAQs > I’m at the studio and cannot control the remote camera site.

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1. Ensure the UCS-1000 Controller and the MXU-106 Modem Box are plugged in to a power source and that the communications cables are connected.

2. Ensure the data circuit/link in 100% working order. 

3. Call the circuit provider to run a test on the circuit.

4. Do you have any reason to believe the TMS-3000 system has lost power or been disassembled/damaged at the remote site?

5. Power cycle the TMS-3000 system.

6. Please complete the above steps PRIOR to calling DSI for service.

Last updated on August 27, 2009 by dsitest